Privacy Policy for Leengold Keys

This Privacy Policy describes how Leengold Keys collects, uses, and discloses your personal information when you visit our website, register for an account or purchase digital software licenses and product keys from our store. When you use our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We also collect various other information to be able to deliver service to you and to improve our service, handle and process orders, prevent fraud and provide a safe and secure shopping experience.

Personal identification data

  • Name and surname
  • Billing and shipping address (if applicable)
  • Country/region
  • optional in parentheses if you provide one)
  • Credentials (username and password) for your account (if applicable, if you minored change the password on the website)

Contact information

  • Email address (needed for order confirmation, license delivery and support)

Order and transaction data

  • Purchased items (e.g. Windows keys, Office keys, antivirus licenses)
  • Order ID and invoice details
  • TYPE OF PAYMENT (CARD / WALLET / GATEWAY NAME)
  • Masked payment information, only so much as the payment processor provides (full card details not stored)

Technical and usage data

  • IP address and approximate location
  • Type of browser (Mobile/ Desktop) type of device type of the operating system
  • Web Pages Visited, Time on Page, Referrer URL
  • Cookies and other technologies similar for Analytics, Preference and Security

Support communications

  • Any emails, chat messages or tickets you send us
  • Screenshots or attachments that you submit on an optional basis to help diagnose a problem

How We Use Your Information

Your personal data are processed only for the specified legitimate purposes and on the appropriate legal basis: the performance of a contract, the legitimate interest and your consent, if applicable.

We use your information to:

  • To process, validate and fulfilling of your orders and digital licenses
  • Distribute product keys, download links and activation guides via email
  • Be a customer service technical support and refund handler
  • Context: Manage your user account and order history
  • Enhance our website, products and UX
  • Fraud, abuse, unauthorized access and chargeback prevention
  • Follow taxation, accounting and other obligations of legal nature
  • Transactional, like important sending emails (such as order updates, security notifications, policy updates)
  • With your permission, to send you marketing emails about promotions, new products and guides (you can unsubscribe at any time)

Legal grounds for processing (for GDPR/similar laws)

We base our processing of your personal data on the following legal basis, where applicable (e.g. with respect to customers in the EU/EEA, or similar jurisdictions):

  • Contract performance (to process your order, to deliver the products/services)
  • Fulfillment of legal obligations (accounting, tax, anti‑fraud rules)
  • Basic interests (products and services improvement, fraud detection and prevention, systems protection)
  • We want to stay involved with you (for the optional marketing communications, some cookies and analytics purposes)

Cookies and Tracking Technologies

We use cookies and other tracking technologies on our site to:

  • To keep you logged in and remember your preferences
  • Turn on secure checkout and shopping cart
  • Traffic and performance (e.g. which pages are most popular)
  • Test results of campaigns and promotions

You can manage cookies via your browser settings. Important cookies can not be disabled as it may affect site functionality (eg, cart, login, checkout)

How We Share Your Information

We do not sell your personal information. We share limited information with trusted service providers, only as needed to operate our business:

  • Payment processors (card gateways, wallets etc) for secure payment processing of your payments
  • Email authentication providers for the confirmation emails, product keys and replies to support queries
  • Website hosting and security providers to host and protect our website
  • Tools for Analytics – to know how the site is being used, and to enhance our service
  • Where needed, professional advisers (e.g. accountants, auditors, legal advisers)
  • To authorities or law enforcement if we are legally compelled to respond to valid requests

We will only use your data only for the purpose that we specify to the third party service providers, and we expect the same level of trust from the third party service providers as well.

International Data Transfers

Your information may be transferred and processed outside of your jurisdiction, but also outside of the jurisdiction of any of our service providers or you. Where this is required by law, we offer adequate safeguards (e.g., via contracts with standard data protection clauses) where necessary, to protect your personal data.

Data Retention

We only retain your data for as long as necessary to fulfil the purposes we have set out in this Policy or comply with relevant legal, accounting and reporting requirements:

  • Order & invoice data: held for the duration mandated by tax and accounting legislation
  • Account info: kept for as long as your account remains active; you can request for erasure (but only if we can erase it, e.g. if legal obligations permit it)
  • Communications with support: kept for a limited time for reference and QA

Data is securely deleted or anonymized when no longer required.

How We Protect Your Information

We apply a series of technical and organizational security mean to protect your personal data from:

  • All checkout and account pages behind SSL/TLS encryption
  • We do not store complete credit card numbers; secure payment gateways
  • Access controls and authentication for internal systems
  • Ongoing detection of suspicious activity and attempted fraud
  • Staff training on handling data safely and securely

Although strict measures are taken to make sure that these ways of transmission and storage are completely safe, it is impossible to have 100% secure transmission and storage; hence, no absolute security assurance can be provided.

Your Rights and Choices

You have the following rights, subject to your jurisdiction, with respect to your personal data:

  • Right of Access – obtain a copy of the personal data we hold concerning you
  • Right to correction, Request us to rectify inaccurate or incomplete data
  • Request deletion of your data: The right to erasure (unless you must keep data this is by law)
  • Right to restrict processing – request we stop using your data in certain ways
  • Regular Rights to Data Portability, get your information transferred in a structured, common, commonly-used format
  • Right to object, object to some processing (where the processing is based on legitimate interests or direct marketing)
  • The right to withdraw consent – where the processing is either based on consent (for example marketing emails)

To exercise any of these rights, you can contact us using the information in the “Contact Us” section below. We might need to confirm it’s you before replying.

Or you may unsubscribe from the marketing emails at any time by using the unsubscribe link included in each email.

Children’s Privacy

Children under 16 years of age are not permitted to use and/or submit Personal Data to our website and/or use our services. Children’s privacy, we do not knowingly collect Children’s Personal Information If you discover that any child under the age of 16 has provided us with Personal Data, please notify us and we will take steps to delete such information from our files as soon as possible.

Third‑Party Links

We may also provide you with links to third‑party websites, tools or services that are not owned or controlled by BITWIZARD (e.g., payment gateways, or external guides). These third parties may have their own privacy policies, and we are not responsible for their practices. No personal data is to be provided without on their privacy policies.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to account for changes in our services, legal requirements or security practices. We will update the “Last updated” date at the top of this page and, where appropriate, send you an email or post notice on our Services. If you decide to continue using our website after the changes to the Policy take effect, we will consider that you accept the new Policy.

Contact Us

If you have any questions, comments, concerns or wish to make a request under this Privacy Policy or about your personal data, please contact:

  • Email: info@Leengold Keys.com
  • Contact form on the website: https://Leengold Keys.com/
  • Address for written communications: Address (English): Dubai Investment Park 1, F1-460, Dubai Investment Park, Dubai, United Arab Emirates

When contacting us, give us as much information to identify you and your account or order so that we can respond as quickly as possible.